Social Care

In an innovative move to transform health and social care delivery, Ceredigion County Council partnered with Virtual Ward Technologies to pilot a groundbreaking initiative using wearable technology. The results have been nothing short of transformative, demonstrating how preventative, person-centred care can lead to remarkable improvements in wellbeing while potentially reducing long-term care costs.

The Power of Prevention

At the heart of this initiative is a simple yet powerful idea: equip individuals with Fitbit watches and smartphone apps to help them monitor and manage their own health and wellbeing. Rather than waiting for health crises to occur, this approach empowers people to take control of their health journey, with support from their existing social networks and care professionals.

Real Stories, Real Impact

The success stories from our pilot program speak volumes about its effectiveness:

"Since I've had the Fitbit watch, I've noticed a big difference in my fitness," reported one participant who had previously struggled with physical activity due to past trauma. "I feel much more motivated to walk more steps each day. I'm sleeping better because I'm active in the day, and more relaxed. I feel stronger already."

Another participant managing chronic fatigue found the visual feedback invaluable:

"The watch has been a great motivator as you can visibly see the numbers and graphs in relation to how you are doing."

Beyond Physical Health

What makes this initiative particularly powerful is its holistic approach to wellbeing. The technology tracks not just physical activity but also:

  • Sleep patterns and quality

  • Stress levels

  • Heart rate and oxygen levels

  • Daily activity patterns

  • Social engagement opportunities

One participant with asthma discovered how the oxygen monitoring feature helped them better manage their condition:

"I'm finding this feature excellent and helps me manage my asthma medications better, but also it's easy to show to my Asthma nurse."

The Social Care Revolution

This initiative represents a fundamental shift in social care delivery:

  1. From Reactive to Proactive – Instead of responding to crises, we can now identify potential issues before they become serious problems.

  2. From Institution-Centred to Person-Centred – Care is built around the individual's daily life and natural support networks.

  3. From Isolated to Connected – The "data friends" feature allows people to share their health information with family, friends, and healthcare providers, creating a supportive community approach.

Economic Benefits

While the primary focus is on improving people's lives, the initiative also shows promise for reducing long-term care costs through:

  • Early intervention preventing costly crisis care

  • Reduced need for emergency services

  • Delayed entry into formal care systems

  • More efficient use of professional care resources

  • Better targeting of support services

Looking Forward

The success of this pilot program has attracted attention from the Welsh Government, with potential for national rollout. As we move forward, we're working to:

  • Develop both self-service and council-supported operating models

  • Expand the range of cohorts who can benefit from the technology

  • Create stronger links with GPs and healthcare providers

  • Build a comprehensive social prescribing network

Wrapping Up

The Virtual Ward Technology initiative shows how innovative technology, combined with a person-centred approach, can transform social care delivery. By empowering individuals to take control of their health and wellbeing, while maintaining professional support when needed, we're creating a more sustainable and effective care model for the future.

Through this groundbreaking program, Ceredigion is leading the way in evolving social care to meet 21st-century challenges—delivering better outcomes for individuals while making more efficient use of public resources.


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